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FAQs

Frequently Asked Questions

How do I make a payment?
Please visit the Customer Care page for information on making a payment.

How do I change my billing address?
Please visit the Change of Address Form from the Printable Forms page and follow the instructions on the form.

How do I schedule a pickup of my container or office?
When you are ready to have your unit re-delivered to you or picked up from your location, call the local office at least 15 days in advance to ensure a date that works for you. Availability is limited and deliveries and pickups are on a first come, first service basis. It is very important that you get a confirmation number when you call the branch so that we all have a record of when you called.

What if I cannot be at the location for the delivery or pickup?
Setting up a 'no one home pickup or delivery' allows a customer to avoid being present at the time of the delivery or pickup. Ask your Mobile Mini salesperson for details.


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