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FAQs

Frequently Asked Questions



How do I make a payment?
Please visit the Customer Care page for information on making a payment.



How do I change my billing address?
Please go to the Change of Address tab on this page and follow the instructions on the form. Or you can change it on the remittance part of your invoice.



How do I schedule a pickup of my container or office?
When you are ready to have your unit re-delivered to you or picked up from your location, call the local office at least 15 days in advance to ensure a date that works for you. Availability is limited and deliveries and pickups are on a first come, first service basis. It is very important that you get a confirmation number when you call the branch so that we all have a record of when you called.



What if I cannot be at the location for the delivery or pickup?
Setting up a 'no one home pickup or delivery' allows a customer to avoid being present at the time of the delivery or pickup. Ask your Mobile Mini salesperson for details.




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