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Customer Care

If you want to comment on your recent experience or simply want answers to your questions about the Mobile Mini products, services, company owned locations, or the company in general, please don't hesitate to contact us. For general question, review our most common asked questions

During standard business hours, you can utilize our live chat feature, or call our dedicated customer support team.  The team is available to answer all your questions and help schedule your storage container or mobile office pick-up  In addition.

  • Billing & Customer Service (Phone): 800.456.1751

For existing customers, utilize our customer service tools to access your invoices and pay your bills on-line.

OUR COMMITMENT TO CUSTOMERS

We are committed to exceptional customer service. We strive to be easy to do business with and to provide a hassle-free experience. We do what we say we are going to do and are available 24/7. We understand that time is of the essence and perform our work with the utmost urgency and with a shared accountability towards our customers. We want to be recognized as the industry leader and supplier of choice by providing the highest value and service to our customers and partners. 

IMPORTANT INVOICE CHANGES

Download Full Customer Letter

On April 4, 2016, we implemented a new accounting system. With the new system update, there are minor changes I wanted to make you aware of:

  • As of April 4, 2016 Mobile Mini communication now reflects new account numbers. Standardizing account numbers allows us to more effectively and efficiently serve you. 
  • Due to increased accuracy of tax calculations, some customers may notice a slight change in their tax rates; most tax rates did not change.
  • There was no change to the traditional billing methods and “Remit to” addresses remain the same.

If you have any questions or concerns, please don’t hesitate to reach out to our Customer Care Billing professionals at BillingRes@MobileMini.com, or call them at 1-800-456-1751, option 3 and we’ll work with you to find a solution.

Customer Care Services