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Customer Care

If you want to comment on your recent experience or simply want answers to your questions about the Mobile Mini products, services, company owned locations, or the company in general, please don't hesitate to contact us. For general question, review our most common asked questions

During standard business hours, you can utilize our live chat feature, or call our dedicated customer support team.  The team is available to answer all your questions and help schedule your storage container or mobile office pick-up  In addition.

  • Billing & Customer Service (Phone): 800.456.1751
  • Billing & Customer Service (Fax): 877.275.8174

For existing customers, utilize our customer service tools to access your invoices and pay your bills on-line.

IMPORTANT INVOICE CHANGES

Download Full Customer Letter

On April 4, 2016, we will be implementing a new accounting system. While we don’t anticipate any disruption in the level of service you deserve from us, there will be some minor changes I wanted to make you aware of:

  • After April 4, 2016 Mobile Mini communication will reflect new account numbers. Standardizing account numbers will allow us to more effectively and efficiently serve you. 
  • Due to increased accuracy of tax calculations, some customers may see a slight change in their tax rates; most will see no change.
  • There will be no change to the traditional billing methods and “Remit to” addresses will remain the same.

If you have any questions or concerns, please don’t hesitate to reach out to our Customer Care Billing professionals at BillingRes@MobileMini.com, or call them at 1-800-456-1751, option 3 and we’ll work with you to find a solution.

Fun Fact

Mobile Mini has over 200,000 products including storage containers and security offices.